Frequently Asked Questions
Where do I make a warranty claim?
Please reach out to the retailer that you purchased from, Click Here
Where can I find technical information about my bike?
Visit the bike page and check the technical specifications. If the information is not available, get in touch with us here
Where to buy replacement batteries?
Batteries should only be purchased through the retailer that you purchased your bike from. Due to the variances in product quality and import certifications of these potentially hazardous components, we do not recommend the use of aftermarket batteries even of the specifications seem to be the same.